THE NORVIVA SHOP
A little clarity.
Before you choose.
Products, delivery, and subscriptions. The useful details in one place.
The products
Can I buy these products now?
Not yet. Creatine, collagen, and hydration are product concepts. Packaging and prices are illustrative; orders are not open.
Where are the ingredients and serving details?
The formulas, amounts, allergens, serving sizes, and directions are not finalized. Final labels and Supplement Facts will be available before products go on sale.
Are these products tested or certified?
Manufacturer and testing arrangements have not been confirmed. The concept packaging does not represent a quality certification or verified test result.
Do I need a consultation to shop?
The shop is separate from clinical care. Exploring a supplement does not book a consultation or establish that a product is suitable for you. No clinician recommendation is implied.
Pricing & delivery
How do the bundles work?
Preview 1, 3, or 6 units of the same product. Each option shows its sample total and price per unit. A bundle quantity does not represent a confirmed number of servings or days of use.
Does the price include shipping and tax?
No final shipping charges or taxes have been calculated. Checkout shows a sample merchandise subtotal, not a payable order total.
When will an order ship?
Launch dates, fulfillment times, shipping regions, and delivery charges are not confirmed. These details will be available before orders open.
What is the return policy?
Return eligibility, the request process, and refund terms are still being finalized. No money-back guarantee or return window is offered in this preview. See Shipping & returns.
Can I use the $25 consultation credit?
No. The planned $25 consultation hold and medication credit belong to clinical care and do not apply to supplement purchases.
Subscribe & save
What does Subscribe & save mean here?
It previews a recurring delivery with a sample 10% discount on the selected bundle. Choose every 30, 60, or 90 days. The same sample merchandise price applies to the first and subsequent deliveries, before shipping and tax.
Does choosing it sign me up?
No. One-time purchase is the default. Choosing Subscribe & save only changes the preview; it creates no subscription, recurring authorization, account, or order.
Can I cancel or change a subscription?
There are no active subscriptions to manage yet. Final renewal and cancellation terms, and a working cancellation process, must be available before enrollment opens. Pause, skip, and minimum-commitment terms have not been confirmed. See Subscription terms.
Still have a question?
Contact help@norviva.com for website and shop questions. Please keep payment details and medical information out of email.
Back to the collection →